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Agave Policies
No-Call/No-Show Policy
 

Clients with one or more no-call/no-show appointments are subject to additional non-refundable appointment fees for future bookings.

 

If you are unable to attend your scheduled appointment, please respond to one of the confirmation emails or text messages as soon as you can.

 

First No-Call/No-Show:
Message (via text or email) advising of studio policy with reminder that future no-call/no-show bookings will result in a loss of access to non-deposit appointment types.

 

Second No-Call/No-Show:
Message (either text or email) advising a $20 deposit is now required for all appointment types, subject to refund only if rescheduled directly with our studio or applied toward the cost of jewelry purchased.

 

Third No-Call/No-Show:
Email advising online appointment scheduling is no longer available. Appointments can be scheduled directly via email & digital invoice with the studio. Option to schedule face to face with a cash deposit is also available. Fees are non-refundable/transferable.

 

Client appointments scheduled with a new email address after their third no-call/no-show will be cancelled.

 

Owner reserves the right to adjust this policy at their discretion, as well as implement future non-refundable fees.

 
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